Refund Policy

  1. Yourcollege Multiverse Pvt Ltd. be called and referred to as ‘The First Party’/‘Yourcollege Multiverse Pvt Ltd.’ hereunder.

  2. The term subscriber/applicant/candidate shall mean the parent/guardian/ward of the candidate, and include the candidate who is registered with Yourcollege Multiverse Pvt Ltd who have affixed their signatures in the declaration and application form and shall, for the purpose of the services subscribed, together be called and referred to as ‘The Second Party’/‘Subscriber’ hereunder.

  3. NEET GUIDE Basic/ Premium/ On Demand service offered by Yourcollege Multiverse Pvt Ltd. is only limited to guidance, information, updates and advices to the subscriber to make a suitable career choice. Yourcollege Multiverse Pvt Ltd. only advices and assists in choosing suitable courses and institutions as per subscriber requirements subject to their performance and eligibility (candidate domicile / State Quota / Category/ others) as prescribed by the concerned governing authorities.

  4. It shall be the discretion of the subscriber to rely or not to rely on these guidance, information, updates, advices and assistance. Yourcollege Multiverse Pvt Ltd holds no responsibility if the subscriber has made his/her own choice of career.

  5. Yourcollege Multiverse Pvt Ltd is not an agent of medical seats nor does it guarantee a confirmed seat, placement or admission for the subscriber. Yourcollege Multiverse Pvt Ltd only assists the subscriber in understanding admission process, requirements, eligibilities, preconditions, etc., as laid down by various medical councils, boards and authorities like MCC, MCI, IMA, NEET, etc., and choices available to the subscriber based on the performance and information furnished to Yourcollege Multiverse Pvt Ltd.

  6. Yourcollege Multiverse Pvt Ltd does not take any liabilities if the subscriber fails to get a seat or admission for non-fulfillment of eligibilities, preconditions, etc., as laid down by various medical councils, boards and authorities like MCC, MCI, IMA, NEET, etc., underperformance and any other bars and conditions laid down by concerned institution which would render the subscriber ineligible for any course or admission. Yourcollege Multiverse Pvt Ltd. does not take any liabilities if the subscriber fails to get a seat or admission due to decisions taken by the admission controlling bodies, authorities and institutions.

  7. Yourcollege Multiverse Pvt Ltd. only assists and facilitates the subscriber in seeking all information about the NEET Counseling process subject to the service package opted by the applicant.

  8. Yourcollege Multiverse Pvt Ltd. provides updates, information and opinions based on past analysis, research, experience and expertise. The said updates and information may change from time to time upon happening and non-happening of uncertain events and developments. Yourcollege Multiverse Pvt Ltd. does not hold responsibilities in such cases.

  9. Yourcollege Multiverse Pvt Ltd. proceeds with various processes assuming in good faith that the documents and information provided by the candidate are genuine and accurate as per the declaration. Yourcollege Multiverse Pvt Ltd. shall not be responsible if the subscriber fails to get a seat or admission due to default committed by the subscriber in cases where there is delay in furnishing relevant information and documents, or produces faulty and incomplete documents or fails to communicate decisions on time as orally prescribed by Yourcollege Multiverse Pvt Ltd.

  10. Yourcollege Multiverse Pvt Ltd. helps the candidate by advising and guiding the subscriber for seeking admission for various courses, subject to the eligibility, performance and information furnished by the subscriber and does not guarantee any seat, admission to any course or institution.

  11. Yourcollege Multiverse Pvt Ltd. does not undertake liabilities for mistakes committed while filling up various forms and applications of the subscriber both online and offline. The subscriber shall be entirely responsible for all mistakes and errors committed therein even if filled by Yourcollege Multiverse Pvt Ltd. as per subscriber request.

  12. Yourcollege Multiverse Pvt Ltd. is not bound by any verbal commitments made by any of its employee/s or representative/s. It shall not be held responsible for any such representation made and its consequences.

  13. “NEET GUIDE Basic/ Premium/ On Demand service” offered by Yourcollege Multiverse Pvt Ltd. is inclusive of the listed services as per the subscribed NEET GUIDE Basic/ Premium/ On Demand Service package and detailed in the Service Sheet. Services under NEET GUIDE BASIC/ PREMIUM/ ON DEMAND PACKAGE will last up to the end of NEET UG 2020 Counseling. Any amount payable to the Counseling Board / Authority if any such like; application fee, registration fee is not included and shall be payable by the subscriber directly.

  14. “NEET GUIDE Basic/ Premium/ On Demand service” registration/subscription fee once paid shall not be refundable under any circumstances.

  15. Yourcollege Multiverse Pvt Ltd after making all efforts, subject to requirements, eligibilities, preconditions, etc., as laid down by various medical councils, boards and authorities like MCC, MCI, IMA, NEET, etc., fails to seek enrollment/seat/admission in the preferred institute/ state/ course based on the eligibility and performance of the subscriber or if the subscriber chooses to terminate the services or opt out, Yourcollege Multiverse Pvt Ltd. shall not be liable to refund any amount.

  16. Yourcollege Multiverse Pvt Ltd reserves the rights to sue the subscriber if in case it is found out that the subscriber has played fraud, fabricated documents, furnished wrong and false information. In such cases, Yourcollege Multiverse Pvt Ltd shall terminate the subscription and the subscription fee paid shall be deemed to be forfeited in its favor.

  17. All disputes of civil nature shall, arising out this service agreement, be referred to arbitration. In the event of any conflict, dispute or difference between the parties hereto on any matter in question, dispute or differences on any account shall be first referred to the senior management of the Yourcollege Multiverse Pvt Ltd for amicable settlement. If the same is not settled within five (5) days of referring the same to the senior management, the same shall be referred and settled by a sole arbitrator mutually appointed by the parties, under the provisions of the Arbitration and Conciliation Act, 1996 as amended from time to time. The sole arbitrator shall a person qualified and experienced in the subject matter of arbitration. The arbitration proceedings shall take place in English language. The seat of arbitration shall be at Delhi. The governing laws shall be Indian laws. The parties herein shall equally bear all costs associated with such arbitration process.